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Knowledgebase   |   Internet Topics

Keeping the wireless network in your home secure is also important. Consider these tips from OnguardOnline.gov, a website maintained by the Federal Trade Commission (FTC), to keep your home network secure. Keep yo…
How to check your internet speed/run a speed  It is best if you have a computer that you can plug directly to your router.  Do so by plugging an ethernet cable from the ethernet port on your computer t…
If you are having trouble with your internet, before calling in, you can try power cycling your router.  To do so, disconnect the power cable from the back of the router, leave it unplugged for 30 seconds and…
If you are in a fiber location, you will have a cyber power box inside your house.  If your phone/internet are out, this is one of the first thigs that should be checked.  It is a white colored box, usua…
If you are experiencing issues with your Internet, here are some things to try that resolve most issues. Disconnect the power from the router and wait 30 seconds before reconnecting. Make sure phone line from r…
Tips for Managing Internet Usage Managing your Internet usage is easy with the right tools and techniques There are many ways keep track of or reduce your internet usage. Here are some common ways to stay on top…
Understanding your battery backup Fiber Area with Traditional Phone Backup Power for Residential Voice Telephone Services during Power Outages: For many years, your home telephone wo…

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